Every Feature. Every Plan. $10/User.

Everything below is included for every user. No tiers, no gates, no add-ons. Lead capture, pipeline, tasks, dashboards, document e-signatures, support ticketing with SLA tracking, real reporting, email & calendar sync, and automations.

Automation rules overview in Hey Customer

Automations & Integrations

Automate routine work and connect the tools you already use. Included, not add-ons.

Account detail record with full customer history in Hey Customer

Contacts & Accounts

One record per customer with custom fields. Every email, deal, document, and ticket in one place.

Signing a document electronically in Hey Customer

Document E-Signatures

Create, send, and sign documents. Unlimited, built in, no per-document fees.

Two-way email sync settings in Hey Customer

Email & Calendar Sync

Two-way sync with Gmail and Outlook keeps every conversation in the customer record.

The Hey Customer import review step showing ten records will be created and nothing has been written yet

Import & Switching

Move accounts, contacts, leads, opportunities, tickets, and notes in from a CSV or Excel file — with a dry run first and an undo after.

Lead Capture

Capture leads from your website and inbox, and route every one to an owner automatically.

Sales pipeline kanban board with drag-and-drop stages in Hey Customer

Pipeline Management

A real-time kanban view of every deal, from first contact to closed.

Choosing a report data source in Hey Customer

Reporting & Dashboards

Build reports from any data, summarize and chart them, or just ask in plain English.

Support ticket list in Hey Customer with an SLA column showing breached, at risk and on track tickets

SLA Tracking

Response and resolution targets by priority, measured in your business hours, with alerts before anything slips.

Branded customer support portal configuration in Hey Customer

Support Ticketing

A built-in helpdesk with a branded portal, SLA tracking, priorities, and assignments.

Opportunity kanban board in Hey Customer with due today chips and next step dates on the deal cards

Tasks & Next Steps

Every opportunity carries one clear next step, so no deal goes quiet.

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