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We're a small team, and we read every message. Whether you have a question, feedback, or just want to say Hey — we'd love to hear from you.
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Frequently Asked Questions
Hey Customer costs $10 per user per month, and that one price includes everything: lead capture, pipeline, dashboards, e-signatures, support ticketing, reporting, email and calendar sync, and automations. There are no tiers, no add-ons, and no per-document fees. Every plan starts with a 30-day free trial — no credit card required.
Every user gets the full platform: lead capture, pipeline management, contacts and accounts with custom fields, unlimited document e-signatures, a built-in support helpdesk with a branded customer portal, custom reports and live dashboards, two-way Gmail and Outlook email sync, calendar sync, automations, and integrations with Google Workspace, Microsoft 365, and Slack. Nothing is gated behind a higher tier — because there isn't one.
Those tools were built for enterprise teams with enterprise budgets, and most charge separately for things small businesses actually need — like e-signatures and support ticketing. We ran a small business for over 20 years and got tired of paying for five tools to serve one customer. Hey Customer puts everything in one place for $10 per user per month, usually less than the cost of a single add-on elsewhere.
Yes. Import your existing contacts directly into Hey Customer, whether they live in a spreadsheet, another CRM, or scattered across a few different tools. Most teams complete their import on day one — your customer history should come with you.
You take it with you — all of it. You can export your complete data at any time, and we never sell or share your data with anyone, ever. Inside the platform, role-based permissions control who sees what, and every signature, report run, and export is logged. A CRM should hold your customer relationships, not hold them hostage.
Most teams are up and running in under 5 minutes. There are no implementation consultants, no lengthy onboarding calls, and no migration nightmares. Import your contacts, configure your pipeline to match how you sell, and start working — and as your team grows, adding users is the same flat $10 rate with every feature included.