Security that has your data covered

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.


We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our platform after any changes indicates your acceptance of the updated policy.

We collect information that you provide directly to us when using Hey Customer. This includes your name, email address, company information, and any content you share with us.

We also automatically collect certain information about how you use Hey Customer, such as your device type, browser, and general usage activity through cookies and similar technologies. When you use our features, we may collect the messages and content you submit in order to improve the quality of our service.

We use your information to provide, maintain, and continuously improve Hey Customer so it works better for you.

Your data also helps us keep you informed about service updates, security alerts, and support. We use it to personalize your experience, prevent fraud, and ensure Hey Customer stays safe and reliable for everyone.

We use cookies and similar technologies to understand how you use Hey Customer, remember your preferences, and improve your experience.

You can manage cookies through your browser settings, though turning them off may affect some features. We also work with analytics tools like Google Analytics to help us understand how people use Hey Customer and find ways to improve it.

We do not sell your personal information to third parties. We may share your information with trusted service providers who assist us in operating our platform, such as cloud hosting providers and analytics services.


We may disclose your information if required by law, to protect our rights, comply with legal processes, or respond to valid government requests.


If Hey Customer is ever involved in a merger, acquisition, or sale, your information may be transferred as part of that process. We will let you know if this happens and how it affects your data.