The Hey Customer Team
The Hey Customer Team
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August 3, 2026

Introducing Hey Customer: The CRM for the Business In Between

Introducing Hey Customer: The CRM for the Business In Between

Why we built this

If you’ve ever run a small business, you know the drill.

You sign up for a CRM to track your sales. You realize you need to pay extra to send a contract for signature. Then, your customer sends a support question, so you have to buy a separate helpdesk tool. Before you know it, you’re paying for five different platforms, copying and pasting data between tabs, and asking yourself: Why is managing customer relationships so complicated (and so expensive)?

We asked ourselves that same question for over two decades while running our own small business.

Today, we’re fixing it. We are thrilled to officially introduce Hey Customer!

What is Hey Customer?

Hey Customer is an all-in-one CRM built specifically for small to medium-sized teams. We cut out the bloated features, the hidden add-on fees, and the enterprise complexity to build something simple, clean, and ridiculously affordable.

For $10 per user per month, you get the whole pie—no feature gating, no upgrade prompts, and no tier tricks.

Everything You Need in One Clean Workspace

Here is a quick look at what’s inside:

  • Pipeline Management: Easily track leads through customizable Kanban drag-and-drop stages. Set assignment rules so every opportunity has a clear owner.
  • Unlimited E-Signatures: Create contracts from templates, merge customer details, and send them for signature. No per-document fees or third-party add-ons required.
  • Built-In Support Ticketing: Turn incoming support emails into tickets, assign them to your team, and let customers follow along in a branded portal.
  • Custom Reports & Insights: Build custom reports with joins and filters, or schedule PDFs and Excel summaries straight to your inbox for Monday morning.
  • Email & Calendar Sync: Connect your Google Workspace or Microsoft 365 accounts for seamless two-way email tracking and calendar sync.
  • Role-Based Permissions & Automations: Keep data secure while controlling team access levels.

Built for 5-Minute Setup (Not 5 Weeks)

We know you have a business to run, so you won't need to hire implementation consultants or sit through painful migration calls. You can import your contacts from spreadsheets or old tools on day one and be up and running in less than five minutes.

Most importantly, your data is always yours—you can export it whenever you want.

Try It Free Today

Software should fit the business, not the other way around. We don't think a small team should have to grow into their tools, or shrink their ambitions to fit what's affordable. We think the tool should already fit — on day one, at the price a business your size can actually say yes to.

We've been that business. We still are, honestly. We just gave ourselves better tools, and now we're opening the doors so you can too.

Start your free trial →
$10/user/month. Cancel anytime. No credit card required.

Ready to see what Hey Customer can do for your team?